All BLIZAZZ sales are final. We do not offer returns or refunds for change of preference or delayed estimated delivery. Please review your order carefully before completing a purchase.

If your order arrives damaged, defective or incorrect, email service@blizazz.com within 30 days of delivery with photos of the item and packaging, and we’ll replace or refund it. Nothing in this policy limits your rights under applicable consumer law.

If an order is confirmed lost by the carrier, or there is another problem with delivery, contact service@blizazz.com. We will reship lost orders to the original delivery address at no additional cost.

Nothing in this policy limits any rights you may have under applicable consumer law.